000			00353nam a2200169Ia 4500
100			_aPeelen/Ed
650			_aCRM
942			_cBK
366			_f25
654			_aCRM
245			_aCustomer Relationship Management
260			_bPearson Education _c2005
082			_a658.812 _bPEE
300			_a433
546			_aENGLISH _celectronics
999			_c29693 _d29693