00258nam a2200133Ia 4500100001100000650000800011366000700019654000800026245002900034260003300063082000800096300000800104546001200112  alal/H   aTQM  f20  aTQM  aTotal Quality Management  bNew  Age  Int (P)  Ltdc1990  bLAL  a237  aENGLISH